Privacy statement
Version 1.0 · 15 November 2026 · Translation of the Dutch text; in case of differences the Dutch version prevails.
Who we are
This privacy statement applies to 123-crm.nl and 123 CRM, offered by 123-NL B.V., located at Hurksestraat 60, 5652 AL Eindhoven, registered with the Dutch Chamber of Commerce (KVK) under number 88560686. Contact: info@123-crm.nl.
What data we process
If you contact us or request an account: your name, company name, email address, phone number and your message. If you use 123 CRM: your account details, billing details and technical data such as login times.
Why
To answer your question, provide your account, invoice you, secure and improve the service, and comply with legal obligations.
Your customers' data
We process the data you store in 123 CRM about your customers on your behalf. The data processing agreement applies to this.
Retention periods
We do not keep data longer than necessary. We keep billing data for 7 years, as required by law.
Sharing with others
We never sell data. We only share data with service providers we need to deliver 123 CRM, such as hosting within the EU, email delivery and payments. We have agreements with them on security and confidentiality.
Your rights
You can view, correct or delete your data, object, and have your data transferred. Email info@123-crm.nl to do so. If you are not satisfied, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Cookies
We only use cookies that are needed for the website and the app to work. See our cookie statement.