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Frequently asked questions.

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What does 123 CRM cost?

€ 13.95 per user per month, or € 109 per user per year. All prices exclude VAT. All features are included, without add-on modules.

Am I tied to anything?

No. A monthly subscription can be cancelled every month. A yearly subscription runs until the end of the year and does not automatically become more expensive afterwards.

Can I transfer my data from Teamleader or Excel?

Yes. You import contacts, companies and products from an export from Teamleader, Excel or another CRM. The import tool recognises the columns automatically.

Where is my data stored?

On servers within the European Union. We work in line with the GDPR and sign a data processing agreement with every customer.

Which languages does 123 CRM support?

In 29 languages. Every user chooses their own language, and you create quotes and invoices in your customer's language.

Does 123 CRM work on my phone too?

Yes. On your phone you have the same menu and the same features as on the computer. You install it as an app on your home screen, on iPhone and Android.

Can I send e-invoices via Peppol?

Yes, sending and receiving via Peppol is included, at no extra cost.

Can my customers pay online?

Yes. Every invoice has a payment link, so your customer can pay right away with iDEAL, credit card or Bancontact.

Is there a limit on the number of contacts?

No, you can store unlimited contacts, companies and documents, within reasonable use.

Will I get help if I get stuck?

Yes. In the app you'll find the help centre with guides in 29 languages. If your answer isn't there, send a message via the contact form or to info@123-crm.nl.

Who is behind 123 CRM?

123 CRM is a product of 123-NL B.V. from Eindhoven, KVK 88560686.